8bdk Privacy Policy
The privacy of your personal information is our highest priority. In this policy we have explained in detail how 8bdk collects, uses, and protects your information.
This Privacy Policy ("Policy") sets out how personal information of users of the 8bdk platform is managed. When you use the 8bdk website, mobile application, or any digital service, you will be considered to have accepted the terms of this Policy.
We always respect your privacy. 8bdk never sells your information to third parties. Your information is used only for the purposes described in this Policy.
The Information We Collect
8bdk collects information from you and automatically through various processes. Details are described below:
1.1 — Information Provided at Registration
When you create an account at 8bdk, you are required to provide the following information:
- Full name
- Email address
- Date of birth (for age verification)
- Mobile number
- Preferred username and password
1.2 — Financial Transaction Information
During deposits and withdrawals we collect payment-related information, such as: bKash, Nagad, Rocket, or Upay mobile numbers and transaction reference numbers. We do not collect any card numbers or bank passwords.
1.3 — Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device information
- Browser type and version
- Page visit time and duration
- Cookies and session data
- Referrer URL
1.4 — Identity Verification Documents (KYC)
For withdrawals above a certain amount, or when required, a copy of a National ID (NID), passport, or driving licence may be requested. These documents are stored solely for identity verification purposes and are kept in encrypted form.
Purpose of Using Your Information
2.1 — Account Management
We use your personal information to create, manage, and secure your account. This includes login verification, password reset, and monitoring for suspicious activity.
2.2 — Processing Financial Transactions
The necessary payment information is processed to complete deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay. This information is essential for minimum deposits of ৳200 and withdrawals of ৳1,000.
2.3 — Customer Support
To resolve your complaints, questions, or issues, our 24/7 live chat support team may view your account information, but only for support purposes.
2.4 — Fraud Prevention and Security
To ensure account security and to prevent money laundering, fraud, and other illegal activity, we use automated and manual monitoring methods.
2.5 — Platform Improvement
Aggregated usage data is analysed to improve user experience and service quality. Personally identifiable information is separated in this analysis.
Cookies and Tracking Technologies
3.1 — What Are Cookies?
Cookies are small text files stored in your browser. They help our platform remember your preferences and keep your session active.
3.2 — Types of Cookies We Use
- Essential Cookies: Indispensable for the platform to function properly. These include login sessions and security tokens.
- Functional Cookies: Remember your language preference, theme settings, and similar choices.
- Analytics Cookies: Collect aggregated statistics to understand usage patterns.
Sharing Information with Third Parties
8bdk never sells or transfers your personal information to third parties for commercial purposes. However, specific information may be shared in the following limited circumstances:
4.1 — Payment Processors
The necessary payment information is shared with bKash, Nagad, Rocket, and Upay to complete transactions. They are governed by their own privacy policies.
4.2 — Technology Service Providers
Game software providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe receive only the information necessary for gameplay. They do not receive personally identifying information.
4.3 — Legal Obligations
We may be legally required to provide information under court orders, lawful requests from law enforcement agencies, or applicable law. In such circumstances we will provide only the information that is required.
Data Protection Measures
5.1 — SSL Encryption
All data transmitted on our platform is protected by 256-bit SSL encryption technology. The padlock icon in your browser's address bar confirms this.
5.2 — Server Security
Our servers are housed in secure data centres and are protected by firewalls, intrusion detection systems, and regular security audits.
5.3 — Access Controls
Only authorised staff can access your information, and only for the tasks that require it. Every access is logged and reviewed regularly.
5.4 — Password Security
Your password is never stored directly — it is kept only in encrypted form using a strong hashing algorithm.
Data Retention Period
We retain your information only for as long as it is needed:
- Active Account: For the entire period the account remains active.
- After Account Closure: For up to 5 years to meet legal obligations.
- Financial Transaction Records: For the period required under financial regulatory guidelines.
- Log and Analytics Data: For up to 12 months, after which it is permanently deleted.
Your Data Rights
As a user of the 8bdk platform, you have the following rights regarding your own information:
7.1 — Right of Access
You may ask us at any time what information we hold about you. We are required to respond within 30 working days.
7.2 — Right to Rectification
If any of your information is incorrect or incomplete, you may request a correction. You also have the option to update much of your information yourself from Account Settings.
7.3 — Right to Erasure
You may request that your account and associated information be deleted, although some information may need to be retained in cases of legal obligation or ongoing disputes.
7.4 — Right to Object to Processing
You may object to your information being used for a specific purpose. We will consider your objection and take the necessary steps.
7.5 — Right to Portability
You may request that a copy of your information be provided in a machine-readable format so that it can be used elsewhere if needed.
7.6 — Right to Withdraw Consent
You may withdraw your consent to data processing at any time. However, this will not affect the lawfulness of processing carried out before the withdrawal.
Protection of Minors' Information
8bdk is a platform for persons aged 21 or older only. We do not knowingly collect any information from minors (persons under the age of 21).
Changes and Updates to the Policy
We may update this Privacy Policy from time to time. If any significant change is made, we will:
- Update the "Last Updated" date at the top of the page.
- Send a notification to the registered email address of the account.
- Display a notice message when you log in to the platform.
If you continue to use the platform after the changes, you will be considered to have accepted the updated Policy. We recommend that you visit this page regularly.
Contact for Privacy Matters
If you have any questions or concerns about your information, your privacy rights, or this Policy, please contact us. Our dedicated privacy team is always ready to resolve your issue.